Finally: Get Service Level Management Right. Join Our Free Webinar!

injixo WFM Strategy Feb 19, 2019 1 min read


(Update: You can now download the webinar recording here.)

You want to make a difference in your contact center. Be a successful and effective planner. Get your service level right - consistently! But you know how difficult Service Level Management can be at times. The challenges and expectations are huge. 

That’s why you shouldn’t face this challenge alone. The injixo team and our friends at Fonolo are here to help you. We’ve created a free webinar for you on "How to Efficiently Manage Service Level with the Right Technology“ which we will host on February 28th at 7 PM GMT / 11 AM PT.


Why you should not miss the SL webinar


In this webinar, our trusted WFM expert Charles Watson will share his personal service level turnaround story, talk about best practices and provide helpful tips to hit your SL target.

In the webinar, you will also learn about:

  • The Role of Workforce Management in achieving consistent SLs
  • How you can benefit from Call-Back Technology
  • Successful Case Studies
  • Plus so much more!

The number of participants is limited. Claim your seat now, get inspired and be a service level hero. We’re looking forward to seeing you there.

Join now!



How to Successfully Achieve Service Level in Your Contact Center


What you will learn:

  • Evaluate your service level delivery strategy
  • Assess the effectiveness of your HR partnership
  • Understand the importance of data validation
  • Review your approach to forecasting
  • And much more!

Get E-Book