Welcome to the injixo Blog
A leading source of actionable insights into workforce management, software solutions, and industry trends to help contact center professionals perform their best.
5 Myths About Contact Center Forecasting You Shouldn’t Fall for
5 Mistakes that Affect your Contact Center Forecast Accuracy
10 Powerful (and Low-Cost) Ways to Engage Your Contact Center Agents
Improve Your Service Level with These 10 WFM Technology Features
Why you should never manage a contact center without WFM software
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