Welcome to the injixo Blog
A leading source of actionable insights into workforce management, software solutions, and industry trends to help contact center professionals perform their best.
The Future of WFM in Contact Centers (Recorded Expert Keynotes)
Nail Your Service Level by Manipulating Supply and Demand
Stabilize Service Levels During Busy Seasons by Avoiding these Planning Mistakes
How to Take Advantage of Artificial Intelligence in Your Contact Center
2019 Contact Center WFM Benchmark Study - powered by injixo
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