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Scheduling

Call Center Scheduling Best Practices: 8 Mistakes to Avoid

Chris Dealy Nov 26, 2015 10 min read

WFM Strategy

How can I reduce idle time in my call centre?

Darren Deehan Sep 23, 2015 2 min read

Scheduling

Utilizing slant schedules for improved efficiency

Joshua Heffner Sep 10, 2015 1 min read

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Welcome to the injixo Blog

Call Center Scheduling Best Practices: 8 Mistakes to Avoid

How can I reduce idle time in my call centre?

Utilizing slant schedules for improved efficiency

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Most popular