Why do people love working for InVision Group?

Chris Dealy No-Management Jul 14, 2015 13 min read

Ask any of our employees and they’ll tell you that InVision is not a regular IT company. This year we may be celebrating 20 years of developing sophisticated Workforce Management (WFM) software applications, but we continue to embrace the latest techniques, we have a refreshingly dynamic company culture and a brilliant working environment.

Read more ...

Companies perform better with No Management

Chris Dealy No-Management Apr 09, 2015 6 min read

Sounds a bit like a Brave New World, doesn’t it? At InVision, we have embraced the No Management organisation model and we are already reaping the rewards. More importantly, so are our customers. What does an organisation without a traditional management hierarchy look like and could you apply the principles to your organisation?

Read more ...

Social-customerservice and its impact on the contact centre

Darren Deehan Workforce Management Feb 03, 2015 6 min read

Nationwide Building Society in the UK have been making big about the fact that they now provide 24/7 customer service support via Twitter. They point out that Nationwide were the first High Street banking firm to take this step and thus they have stolen a march on their competitors. The message is that Nationwide are really in touch with what people are doing with their products and services - and how they want to access those products and services.

Read more ...
1 ··· 11 12 13 14 15

Get regular blog updates

No spam, unsubscribe anytime.
The Contact Center Cloud Technology Guide
Free ebook about must-have cloud technologies in 2018
Download now!

Most popular