Welcome to the injixo Blog
A leading source of actionable insights into workforce management, software solutions, and industry trends to help contact center professionals perform their best.
Average handling time: 11 dos and don'ts
9 Tips for Surviving the Great Resignation
How long does it take to set up a WFM system in 2022?
Pandemic, Inflation, War: Coping with High Contact Center Volumes
What have AI and automation got to do with WFM?
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