Posts by Juliet Rizek
Juliet works at the intersection of marketing and customer experience for The Call Center School. Her superpowers are researching, writing and problem-solving. Her favorite topics include organizational communications, technology, customer journeys and team empowerment.
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Juliet Rizek
Annette Franz
Brad Cleveland
Carolyn Blunt
Cayley Muir
Charles Watson
Chris Dealy
Chris Rainsforth
Craig Hunter
Danielle Champion
Darren Deehan
Dean Couchman
Dhruv Mehta
Graeme Gabriel
Ikechukwu Nnabeze
injixo
Jenny Dempsey
John Bhairoo
John Casey
Joshua Heffner
Juliet Rizek
Lara Klinkenberg
Maggie Klenke
Manus Savage
Marén Römisch
Mike Aoki
Ole Klinge
Peter Massey
Scott Zaleski
Shane Corey
Twan de Leijer
Will Boswell
Intraday Management
How to introduce adherence and strengthen employee trust
Juliet Rizek
6
min read
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WFM Strategy
How to Balance Business, Agent & Customer Needs as a Planner
Juliet Rizek
7
min read
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Operations Management
Coronavirus: How to Deal with High Call Volumes at Your Contact Center
Juliet Rizek
7
min read
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Forecasting
The Must-Haves When Choosing Your Next Forecasting Technology
Juliet Rizek
5
min read
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