Craig Hunter

Posts by Craig Hunter

Craig Hunter is Director at Grey Space, an AVAYA contact centre specialist with years of practical experience. Focusing on business and technology goals, Grey Space provides design, implementation, consultancy, and training services. Craig has had a long and successful career in contact centres working for organisations like, Webhelp, Dell and Teleperformance. Follow Craig on LinkedIn or Twitter.

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Understanding what powers your contact center forecast
Workforce Management

Understanding what powers your contact center forecast

Craig Hunter 4 min read
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