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    Twan de Leijer

    Posts by Twan de Leijer

    Twan joined The Call Center School in 2017. He has an extensive background in e-learning. Currently he is a product manager for The Call Center School and is constantly looking for new ways to improve the product.

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    WFM Strategy Employee Engagement Operations Management Forecasting Scheduling Intraday Management Spreadsheet Planning
    6 Signs That Your Employees are Disengaged
    Employee Engagement

    6 Signs That Your Employees are Disengaged

    Twan de Leijer 5 min read
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    The 6 WFM Software Features You Need to Drive Employee Engagement
    Employee Engagement

    The 6 WFM Software Features You Need to Drive Employee Engagement

    Twan de Leijer 7 min read
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