Posts by Lara Klinkenberg

Lara Klinkenberg is a passionate and dedicated marketer at InVision AG, the company behind injixo. She holds a BBA in International Marketing as well as an M.A. and M.B.A in General Management and is part of the injixo team since 2016. As a digital marketer and creative, tech-affine writer who is experienced in various matters relating to customer service, employee engagement, and workforce management, Lara is keen on providing helpful content that is valuable and engaging for our readers.

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Workforce Management WFM Strategy Employee Engagement News Scheduling Forecasting Customer Service Intraday Management No-Management Operations Management Operations Strategy Agent Retention

Lara Klinkenberg

Annette Franz Brad Cleveland Carolyn Blunt Cayley Muir Charles Watson Chris Dealy Chris Rainsforth Craig Hunter Danielle Champion Darren Deehan Dean Couchman Dhruv Mehta injixo Jenny Dempsey John Bhairoo John Casey Joshua Heffner Juliet Rizek Lara Klinkenberg Maggie Klenke Manus Savage Marén Römisch Mike Aoki Ole Klinge Peter Massey Scott Zaleski Shane Corey Twan de Leijer Will Boswell