Annette Franz

Posts by Annette Franz

Annette Franz is Vice President, Marketing & Client Experience at Compellon. She not only heads up all marketing efforts for Compellon but also spearheads delivery of best practices that help Compellon clients incorporate Compellon20

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Workforce Management WFM Strategy Employee Engagement Forecasting News Scheduling Customer Service Operations Management Agent Retention Intraday Management No-Management Operations Strategy Agent Motivation

Annette Franz

Annette Franz Brad Cleveland Carolyn Blunt Cayley Muir Charles Watson Chris Dealy Chris Rainsforth Craig Hunter Danielle Champion Darren Deehan Dean Couchman Dhruv Mehta Ikechukwu Nnabeze injixo Jenny Dempsey John Bhairoo John Casey Joshua Heffner Juliet Rizek Lara Klinkenberg Maggie Klenke Manus Savage Marén Römisch Mike Aoki Ole Klinge Peter Massey Scott Zaleski Shane Corey Twan de Leijer Will Boswell

Improve the Customer Service Experience with Journey Maps

Customer Service

Improve the Customer Service Experience with Journey Maps

Annette Franz Mar 23, 2017 4 min read

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