Postes de Ole Klinge
Ole Klinge has been active in customer service for more than 22 years. He has worked in various positions in in-house contact centers, built up a contact center service provider and did consulting for customer service organizations. The topic of workforce management has accompanied him for more than 20 years, during which he has focused on efficient and employee-oriented staff deployment with professional WFM solutions. Learn more about him on Xing (in German).
Filtrer par
Sélectionnez une catégorie
Stratégie WFM
Comment implémenter un outil de WFM ? Questions & Réponses
Ole Klinge
6 min de lecture
Lire la suite ...