Products
Forecasting
Always the best possible forecast
Scheduling
Fully-optimized schedules every time
Intraday Management
Real-time management under control
Time-Off Management
Turn time-off management into a source of joy
Time & Attendance
Automate time tracking to ensure accurate payroll
Education
Empower your people to do outstanding work
Platform
Protect your data and innovate with confidence
Services
Resources
What is WFM
Comprehensive introduction to WFM
Content Library
Deep dive into WFM
Customer Stories
Customer success stories
injixo Blog
Regular updates on WFM trends and tips
ROI Calculator
Build a business case
Erlang Calculator
Calculate required staffing
The Call Center School
e-learning courses for every contact center role
About us
Demo
Login
EN
English
Deutsch
Français
Español
Italiano
Nederlands
Home
Results for
RTA integration with Genesys CIC
Apr 02, 2024
If you use the Genesys Interactive Intelligence CIC, you can now directly import interval-based real-time adherence (RTA) and contact data.
