We’re excited to announce that injixo Docs has been upgraded to the new injixo Help Center. The injixo Help Center is your central place to access the full range of resources and services for injixo users.
With the new injixo Help Center, we’re bringing together what belongs together. There are many resources available to maximize the business value of injixo for your contact center, gain actionable insights into workforce management, and support the professional development of all employees in the contact center. In the past, these resources had been distributed in several places. There’s a good chance that some of them slipped your attention.
Thanks to the injixo Help Center, it is now easier than ever to pick the right help resource at the right time:
This is what you can do with the injixo Help Center:
- Optimize your planning with hands-on self-help articles. Benefit from the full power of your injixo system by using our extensive library of help articles. No matter if you are just getting started with injixo, want to improve your planning or solve problems with your system, we’ve got you covered. Thanks to your feedback, we reworked many articles to make them even more useful.
- Raise tickets if you need personal support by your customer success team.
- Access free expert WFM resources like e-books, videos and expert blog posts to improve your planning.
- Download injixo software and technical manuals for both injixo WFM cloud and on-premise systems.
- Accelerate your contact center’s success by considering one of the injixo Services, e.g. schedule optimization workshops or training for new planners.
- Advance the professional skills of your contact center employees by booking e-learning courses from The Call Center School, e.g. courses on workforce management or agent and supervisor skills.
In the future, the injixo Help Center will also be accessible directly from within injixo.
Discover the new injixo Help Center now - we hope you will enjoy it!
