John Bhairoo

Posts by John Bhairoo

John is a recruitment expert with over 5 years experience in assisting people to find/fill specialist WFM jobs and careers. John is renowned within the WFM community by consistently delivering to both his clients and candidates demonstrating his passion, knowledge and commitment to serving all who deal with him. Follow John on LinkedIn and Twitter.

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John Bhairoo

Annette Franz Brad Cleveland Carolyn Blunt Cayley Muir Charles Watson Chris Dealy Chris Rainsforth Craig Hunter Danielle Champion Darren Deehan Dean Couchman Dhruv Mehta Graeme Gabriel Ikechukwu Nnabeze injixo Jenny Dempsey John Bhairoo John Casey Joshua Heffner Juliet Rizek Lara Klinkenberg Maggie Klenke Manus Savage Marén Römisch Mike Aoki Ole Klinge Peter Massey Ravi Shivnani Scott Zaleski Shane Corey Twan de Leijer Will Boswell

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Contact Center Forecasting Fundamentals #1: How to Forecast Workload

Contact Center Forecasting Fundamentals #1: How to Forecast Workload

How to Set up a Service Level Agreement (SLA) for Your Contact Center

How to Set up a Service Level Agreement (SLA) for Your Contact Center

How to Include Shrinkage in Your Planning Process

How to Include Shrinkage in Your Planning Process

How to Apply Erlang C in Call Center Planning with Excel (+ free tools you should try)

How to Apply Erlang C in Call Center Planning with Excel (+ free tools you should try)